Posted: 23-Jan-26
Location: Dallas, Texas
Type: Full Time
Salary: $100,000-$200,000
Categories:
Salary Details:
Preferred Education:
Additional Information:
Join our team as an Assistive Technology Practitioner (ATP)
At Baxter Management LLC & Family Companies, we’re dedicated to enhancing quality of life by providing high-quality, cost-effective home medical equipment, sleep and respiratory solutions, augmentative and alternative communication (AAC) devices, and power mobility products that help people live with greater independence and confidence. Our mission is rooted in innovation, compassion, and personalized support — helping every client find the right technology to meet their unique needs.
We are seeking a passionate and skilled Assistive Technology Practitioner (ATP) to join our team and play a pivotal role in evaluating, recommending, and implementing assistive technology solutions that truly make a difference. In this position, you’ll leverage your technical expertise and people-centered approach to support individuals with communication, mobility, and daily living challenges — ensuring their goals are met with dignity and care.
Assistive Technology Practitioner (ATP)
Reports To
Director of Rehab Services
Supervises
None
Employment Classification
Monday–Friday | Full-Time | Salary Exempt
Salary $100,000-200,000+ (salary + commissions)
Position location: Dallas, TX area
REMOTE JOB WITH REQUIRED TRAVEL
Job Purpose
The ATP is responsible for managing and overseeing mobility equipment referrals for the Company while building and expanding market share and increasing overall profitability. This role combines clinical expertise, operational accountability, and market development across multiple states.
General Expectations
- Maintain regular, reliable, and predictable attendance
- Comply with all applicable company policies, procedures, and patient protocols
- Adhere to all current government regulations and professional standards related to patient care
- Develop and maintain working knowledge of current rehabilitation products, services offered by the Company, and applicable insurance coverage and reimbursement guidelines
Duties and Responsibilities
Lead Management
- Contact all leads to schedule in-home evaluations within one (1) business day of referral receipt
- Complete in-home evaluations within two (2) weeks of referral receipt, assuming client availability
- Coordinate evaluation recommendations with other clinicians as needed (PT, OT, SLP, PDN nurses, etc.)
- Complete Company evaluation paperwork accurately and timely
Medical Review Submission
- Submit all required documentation to Medical Review within three (3) weeks of completing the evaluation
- Ensure submissions include:
- Completed Company evaluation form
- Retail quote and completed vendor order forms for all recommended items
- Dealer quotes for all recommended items
- Letter of Medical Necessity that clearly articulates the client’s medical needs within their living environment
- Supporting clinical documentation (signed PT/OT evaluations, clinic notes, and signed LMNs)
Accurate submissions require that:
- Only fundable equipment is recommended
- Any private-pay items are clearly documented and agreed upon prior to submission
- All forms are completed in full without missing information
- Each recommended item is fully supported by medical necessity documentation
- Medical Review can advance the submission without additional clarification
All referrals should be completed and submitted to Medical Review within five (5) weeks from initial contact, dependent on client availability.
Equipment Margin Management
- Maintain an expected cost of sale of 52% (48% margin) for adaptive equipment
- Recommend equipment that meets clinical needs while aligning with margin expectations
- Work with vendors to reduce equipment cost where possible
- Manage demo equipment and update SharePoint records accordingly
Market Development & Expansion
- Schedule or co-schedule at least one (1) in-service per month with referral clinics
- Follow up with existing referral sources at least once every two (2) weeks
- While assigned to a state or region, collaborate with Field Marketing Representatives to support evaluations generated through field marketing efforts
- Proactively call on rehabilitation clinics, hospitals, and referral sources while in assigned territories to strengthen relationships and drive self-referrals
- Serve as a clinical and technical resource to referral partners during market visits
Work Ethics & Time Management
- Expected to work a minimum of 40 hours per week; extensive travel and market coverage will frequently require additional hours
- Typical work hours begin at or before 8:00 a.m. and extend through at least 4:30 p.m., Monday through Friday
- Manage time efficiently to eliminate downtime
- Schedule evaluations geographically to minimize travel time
- Avoid personal use of Company time
Professionalism & Communication
- Maintain a positive, team-oriented attitude
- Assist new hires and colleagues as needed
- Dress professionally and maintain a clean Company vehicle
- Communicate clearly, professionally, and respectfully
- Remain accessible during working hours and respond to supervisors within one (1) hour of missed communication
- Update all Company software systems (e.g., Brightree, SharePoint, calendars) within one (1) business day of evaluations or field activity
Policies & Compliance
- Adhere to all Company policies and procedures
- Maintain compliance with all licensure and certification requirements
On-Call Responsibilities
- Available after hours for emergencies requiring attention
Travel & Geographic Coverage
This position requires extensive travel of up to 100%, including multi-state coverage. The ATP may be assigned to specific states or regions for defined periods of time and is expected to support all evaluation, referral, and market development needs while in those areas. Overnight travel is frequently required. The employee is responsible for securing travel accommodations in accordance with Company travel policies and budget guidelines.
CRT Knowledge
Maintain and expand knowledge of Complex Rehab Technology (CRT) products and payer-specific funding guidelines.
Company Vehicle Responsibilities
- Maintain cleanliness of the vehicle interior and exterior
- Keep vehicle service records current
- Report incidents immediately
- No personal use of Company vehicles
- No unauthorized passengers
Training
Provide training to internal and delivery staff on newly introduced products.
Experience & Qualifications
- Prior knowledge of rehabilitation products
- Minimum of two (2) years of DME experience
- Maintain active ATP (Assistive Technology Practitioner) certification
- Knowledge of major payer reimbursement guidelines
- Ability to work independently
- Strong written and verbal communication skills
- Excellent analytical and problem-solving abilities
- Willingness and ability to travel up to 100%, including multi-state assignments
- Willingness to work a flexible schedule
- Must carry personal liability insurance with a minimum limit of $100,000
- Proficiency with Microsoft Suite, Brightree, and related software systems
- High attention to detail and strong organizational skills
- Positive influence on team members
- Ability to manage multiple priorities and close the loop on tasks
Physical Requirements
While performing the duties of this position, an employee may be required to stand for extended periods of time and must talk and hear. Occasional stooping, bending, twisting and crouching may be required. The employee sits, walks, kneels and reaches with hands and arms. May be required to lift and/or move up to 200 lbs. Specific vision abilities required by this job include distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. This job requires the ability to drive an automobile
Disclaimer
This job description is a summary of the position’s responsibilities. Baxter Management LLC reserves the right to modify this description as business needs dictate