Main Function: With minimal supervision, responsible for the day to day operations of the TRAID Center and Project Adapt programs. In keeping with agency policies and procedures and professional standards, use own experience and judgement to carry out the mission of the TRAID and Project Adapt programs. Contact with the public is extensive.
Monitor the use of equipment and technology by participants, families and professionals in the TRAID/Project Adapt/FSS programs
Evaluate equipment and technology needs of participants
Provide appropriate equipment and equipment demonstrations to participants, families and professionals
Develop and utilize the TRAID database regarding equipment inventory, equipment loans, etc.
Order equipment as needed
Oversee the maintenance and cleaning of equipment in the warehouse
Oversee delivery and return of borrowed equipment
Provide information and referral to participants, families and professionals
Manage various awarded contracts
Work with Outreach Director to complete and submit applications for available contracts
Manage and monitor project process and completion to ensure outcomes are met
Work closely with Finance department regarding submitting required documentation and payments of project in a timely manner
Ensures participant/family satisfaction
Manage program expenses in keeping with budget guidelines
Manage equipment expenses
Ensures expenses of awarded contracts are within contract budgets
Reviews projects and budget expenses with the Outreach Director and OPWDD on a quarterly basis
Maintain appropriate records and prepare necessary reports
Enter necessary information into TRAID database in a timely and accurate manner
Ensures satisfaction surveys are mailed and returned from individuals receiving TRAID/Project Adapt/FSS services per department process.
Complete reports required by funding sources as directed by Outreach Director
Completes and submits required documentation to Finance department in a timely manner.
Collects data for designated program outcomes for agency outcome dashboard
Supervision of assigned staff
Supervises Adaptive Technician Assistant
Ensure implementation of an orientation and ongoing training program for assigned staff
Oversee and participate in the recruitment, interviewing, and hiring process
Provide ongoing direction, support and performance evaluation of assigned staff
Document performance concerns and follow up with disciplinary action as needed Work in conjunction with HR as needed
Community and Teamwork
Participate in Agency and community meetings, committees and task teams as identified by supervisor
Present on topics such as services, technology and equipment and other topics of interest at various community groups as requested
Serve on various community committees throughout the region representing TRAID/Project Adapt/FSS services and the Agency
Follows Agency standards and procedures
Follows agency standards and procedures
Maintains compliance with applicable rules and regulations
Provides person centered, quality services
Other duties as assigned
Education & Experience: Bachelor’s degree in human service field plus 1 year experience with people with disabilities. 1 year supervisory experience required. Some knowledge and experience with adaptive equipment and technology preferred. Good verbal and written communication skills required. Public speaking experience preferred. Must be able to demonstrate teamwork and professionalism. Basic word processing and e-mail skills are required. Knowledge of OPWDD services preferred.
Conditions of Employment: Must have a valid NYS Driver’s license in accordance with the Agency Vehicle and Driving Policy and have transportation necessary to meet departmental needs. Must have flexible schedule able to accommodate occasional early morning, evening or weekend commitments. Must participate and meet established requirements in a database check through the Division of Criminal Justice Services as defined by the State of New York, Office for People with Developmental Disabilities, Chapter 575 of the Laws of 2004. Must participate in successful database checks through the State Central Registry of Child Abuse and Maltreatment, HHS Office of Inspector General, Excluded Parties List System, New York Office of Medicaid Inspector General and Specially Designated Nationals.
Internal Number: 2114
AccessCNY offers person-centered services that empower individuals of all ages and abilities to reach their full potential as part of our shared community. Services are provided with dedication, compassion, innovation, and commitment.
AccessCNY provides services to over 3,000 individuals in five primary areas: programs for individuals with developmental disabilities or acquired brain injuries (ABI), services for those with mental health issues, clinical services for those with disabilities, preschool education and Consumer Directed Homecare. All services empower individuals to reach their unique level of independence.
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