SUMMARY: CHME is a one stop service provider for DME, respiratory, and complex rehab services in the San Francisco Bay Area, also serving adjacent counties of Alameda, San Mateo, Santa Clara, Contra Costa, and Marin. We have a strong focus on group 3 power mobility, custom seating and pediatric mobility, working closely with Acute Rehab clinics, CCS offices and Regional Centers in our service area.
ESSENTIAL DUTIES AND RESPONSIBILITIES; Provides care and fabricating and fitting assistive technology for patients with disabling conditions of limbs and spine by performing the following duties. Other duties may be assigned.
Implements CHME’s Mission Statement.
Performs thorough assistive technology assessments for people with disabilities.
Prepares reports and documentation based on assistive technology assessments.
Provides training to individuals and service providers on specific AT devices.
Makes and/or assembles assigned assistive technology devices, including measurements, model modifications, and layouts in consultation with physician. Equipment may be:
Seating and position systems
Orthotics and prosthetics
Augmentative and Alternative Communication
Electronic aids for daily living
Evaluates assistive technology on patient to ensure fit, function, and workmanship.
Repairs and maintains assistive technology equipment.
Collaborates with other agencies to inform consumers and service providers on new policies and procedures and new types of assistive technology.
May have to communicate or interact with, assess, or treat CHME's customers that may be:
Pediatrics (1 - 17 years of age)
Adults (18 - 64 years of age)
Seniors (65 years or greater)
Participates in Performance Improvement (PI) activities.
Participates in ongoing education and training.
COMPETENCY: To perform the job successfully, an individual should demonstrate the following competencies:
Analytical - Uses intuition and experience to complement data.
Design - Demonstrates attention to detail.
Problem Solving - Gathers and analyzes information skillfully; Works well in group problem solving situations.
Project Management - Completes projects on time and budget.
Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities.
Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
Interpersonal - Maintains confidentiality; Listens to others without interrupting; Remains open to others' ideas and tries new things.
Oral Communication - Listens and gets clarification.
Team Work - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Contributes to building a positive team spirit.
Written Communication - Able to read and interpret written information.
Change Management - Prepares and supports those affected by change.
Leadership - Exhibits confidence in self and others; Inspires respect and trust; Accepts feedback from others; Provides vision and inspiration to peers and subordinates.
Managing People - Makes self available to staff; Improves processes, products and services.
Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
Business Acumen - Displays orientation to profitability.
Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences.
Ethics - Works with integrity and ethically; Upholds organizational values.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values.
Adaptability - Adapts to changes in the work environment; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments.
Initiative - Undertakes self-development activities; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
Innovation - Generates suggestions for improving work.
Judgment - Exhibits sound and accurate judgment; Includes appropriate people in decision-making process.
Motivation - Measures self against standard of excellence.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.
Professionalism - Approaches others in a tactful manner; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity.
Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions ; Uses equipment and materials properly.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 100 pounds.
Must show proof of COVID vaccination.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION/EXPERIENCE: Bachelor's degree in rehabilitation engineering, technology or related field and two years relevant experience. Special consideration given to individuals who have already received the RESNA Assistive Technology Practitioner (ATP) credential or who are prepared to take the test to become credentialed.
LANGUAGE ABILITY: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
MATH ABILITY: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
COMPUTER SKILLS: To perform this job successfully, an individual should have knowledge of Word Processing and system software.
CERTIFICATES AND LICENSES: Active ATP/CRT Credential
SUPERVISORY RESPONSIBILITIES: May supervise 2 - 20 staff members in the Rehabilitation Department.