Empower Lives Through Innovation! Join us as an Assistive Technology Specialist and design life-changing solutions that enhance accessibility, and independence! 

The Assistive Technology Specialist will have the opportunity to coordinate assistive technology services and be able to identify assistive technology devices to meet the mobility, low vision or blind services, communication disabilities, sensory impairments, learning disabilities, physical impairments, or developmental disabilities of our customers we serve.

• Location: Chattanooga Area, Chattanooga, TN, 37404, United States
• Job Category: ASST TECH
• Industry: Rehabilitation Engineer, Assistive Technology
• Employee Type: Regular Full Time Exempt
• Required Degree: 4 Year Degree
• Manage Others: No

Qualifications:

• Bachelor’s degree in Rehabilitation Engineer, Assistive Technology, Special Education, Vocational Rehabilitation, Occupational Therapy, Physical Therapy or a related field.
• 2-5 years’ experience in the Assistive/Adaptive Technology field, Healthcare, or Complex Rehab Industry and 1 year experience working with people having disabilities.
• Excellent customer service skills
• Must be able to interact with staff, participants, and community partners professionally and respectfully.
• Excellent communication skills, including the ability to easily explain technology and train individuals on unfamiliar technology and confidence in public speaking.
• Must be able to prioritize duties, exhibit proficient ability to organize workload, documentation, and manage details.
• Must have or be willing to complete an ATP certification through RESNA.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function.  While performing the duties of this job, the employee is frequently required to stand, walk; sit; use hands to finger, handle, or feel objects; reach with hands and arms; and talk or hear and lift and carry equipment. Specific vision abilities required by this job include vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

JOB REQUIREMENTS: 

1. A personal vehicle and state required auto insurance is required for regular travel throughout the service area as needed.
2. Completion of a background check, including state and federal registries, recognizing this person works with vulnerable populations.

JOB RESPONSIBILITIES:

• Design, customize, and implement client-specific assistive devices and equipment to enhance functionality, accessibility, and independence.
• Responsible for delivering assistive and enabling technology services outlined in the Technology Access Project (TTAP) and managed care organization (MCOs) contracts.
• Assist the Director of the AT Center by helping represent the AT Center with community partners, community engagement event, and at networking meetings.
• Complete the required reports for TTAP and MCOs in a timely manner.
• Assist in the Assistive Technology Demonstrations and Assessments for TTAP.
• Demonstrating enabling technology to participants. Demonstrations might include schools, work sites, a participant home, senior centers as well as other similar venues.
• Conduct frequent public awareness workshops/activities disseminating information on Assistive Technology.
• Provide troubleshooting services to meet the needs of customers remotely from the Assistive Technology Center, or from customers’ homes.
• Provide information and guidance to the general community on assistive and enabling technology including devices, services, and potential funding sources.
• Target participants in transition, ensuring we are serving those transition to/from school and those that are transition to/from congregate and community living.
• Research new technology for AT Center clients.
• Write and complete AT Evaluations for clients.
• Complete Intake of clients.
• Complete Release of Information forms as well as Photo Releases.
• Learn software and hardware available through the AT Center.  Keep up to date with new enabling technology.
• Maintain records of every contact: visits, meetings, phone, fax, e-mail for all clients.  Keep a record of this in the participants’ file.
• Keep “Monthly Activity Log” up to date with all contacts through visit, meeting, phone, fax, e-mail for all clients each month.
• Conduct AT consumer satisfaction surveys.
• Obtain/Maintain Assistive Technology Specialist Certification.
• Other duties as assigned by AT Director.

Benefits:

We believe in supporting our employees and their families as they journey throughout life. We are committed to offering a rich benefits package to all full-time employees to include:

• Competitive benefits package that includes - Health, Vision and Dental, HSA, Dependent Care FSA, Group Life Insurance, Teladoc (Telemedicine), Short & Long-Term Disability and more.
• Up to 4% matching 401(k) employer contribution, plus a 3% base.
• Mental Health Support.
• Generous paid time off

Signal Centers is an equal opportunity employer and seeks to affirm the dignity and worth of every person in all that we do. It is, therefore, the policy of the organization to practice and ensure the fair and equitable treatment of all employees and to promote the full realization of this policy through all employment practices.

1. A personal vehicle and state required auto insurance is required for regular travel throughout the service area as needed.
2. Completion of a background check, including state and federal registries, recognizing this person works with vulnerable populations.

About Assistive Technology Services, Signal Centers, Inc.

When Signal Centers opened its doors in 1957, our program consisted of nine children with cerebral palsy, one small classroom, and a common goal to help individuals with disabilities achieve a life of self-sufficiency. More than 60 years later, our goal has not changed. We now serve nearly 200 children through our Children’s Program and home-based services and have created programs like Adult Day Services and Assistive Technology Services to help meet needs in the community and further our mission of helping all individuals with disabilities, regardless of age, strive for a life of independence, but our work has not stopped there. Partnering with the City of Chattanooga, Signal Centers implemented Family Forward, an initiative providing mentoring, resource connection, and community building to families in Chattanooga. In addition, we have become a managing partner of the Tennessee Child Care Resource and Referral Network, a Tennessee Department of Human Services program providing training, advocacy, and technical assistance to licensed child-care professionals, parents, and children across all 95 counties in Tennessee. WAGE$ is also a state program that supplements the sal...aries of Tennessee’s Early Childhood Educators. The focus of AT Services is to promote the incorporation of technology in the lives of people with disabilities. AT Services offers assessments, equipment demonstrations, device loans, a toy lending library, and a reutilization/refurbishment program. We have come a long way from our humble beginnings in 1957. In just a short time, Signal Centers has become a leader in early childhood education, assistive technology, and family development. Although our influence has spread across the entire state of Tennessee, the original spirit of Signal Centers is the hub for the multiple services we provide to the community. We are one Signal Centers family.

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Connections working at Assistive Technology Services, Signal Centers, Inc.